Monday, Aug. 31, 2020, 11:59 AM
Toyota Financial Services is looking to assist its customers with the latest turmoil to strike during this turbulent year.
Last week, the captive announced it is offering payment relief options to its customers affected by Hurricanes Laura and Isaias, as well as those impacted by the wildfires in California and the derecho which struck the Midwest earlier this month.
Officials said this broad outreach includes any Toyota Financial Services or Lexus Financial Services customer in the designated disaster areas.
Impacted lease and finance customers residing in the affected areas may be eligible to take advantage of several payment relief options, some of which include:
— Extensions and lease deferred payments
— Redirecting billing statements
— Arranging phone or online payments
“Toyota Financial Services cares about the safety and well-being of its customers and wants to help those impacted by these natural disasters,” the company said in a news release. “We extend our heartfelt thoughts to those affected by these devastating disasters.”
Customers who would like to discuss their account options are encouraged to contact TFS or LFS.
Toyota Financial Services customers may call (800) 874-8822 or contact TFS via email using the Mail Center function after logging into ToyotaFinancial.com.
Lexus Financial Services customers may call (800) 874-7050 or contact LFS via email using the Mail Center function after logging into LexusFinancial.com.