PODCAST: Dr. Rik Patel of RideKleen

Monday, May. 18, 2020, 02:46 PM CARY, N.C. –  Dr. Rik Patel is the co-founder and chief operating officer of RideKleen, a mobile vehicle care and fleet services. But he’s also a physician and spent 11 years in sports medicine and orthopedic care. Hear his take on vehicle sanitization and decontamination, safely restarting various modes of transportation and shared mobility and sustainable vehicle hygiene. Plus, Patel shares his journey from medicine to automotive. To listen to this episode, click on the link available below, or visit the Auto Remarketing Podcast page.  Download and subscribe… Read More »PODCAST: Dr. Rik Patel of RideKleen

Boost Acquisition adds recall data

LAGUNA HILLS, Calif. –  Automotive recall services provider Recall Masters has started a partnership with Boost Acquisition, a data and technology developer that connects in-market vehicle sellers with potential buyers at online and franchisedtxffff dealerships. By including recall data, Boost Acquisition can now check for-sale-by-owner vehicles for unrepaired recalls, reach out to their owners and schedule repair appointments with client dealerships. Dealers work with the manufacturer for reimbursement, so recall repairs are at no cost to the vehicle owner. Recall Masters chief executive officer Christopher Miller said franchise dealerships are searching for… Read More »Boost Acquisition adds recall data

Silvercar by Audi initiative brings contactless rental, delivery

AUSTIN, Texas –  Seeking to help customers prepare for the “new normal” in travel, Silvercar by Audi is introducing its Contactless Rental and Delivery to You service. With the offerings, which are part of Silvercar by Audi’s Responsible Travel initiative, travelers will be able to follow social distancing guidelines while traveling with confidence and peace of mind. Silvercar’s products include premium rental car service provider Silvercar by Audi and Dealerware, the connected car platform for modern fleet management. Silvercar by Audi is an app-based premium car rental service that provides Audi vehicles.… Read More »Silvercar by Audi initiative brings contactless rental, delivery

Hertz names new president and CEO as vehicle cleaning intensifies

ESTERO, Fla. –  Along with announcing an enhanced vehicle cleaning and sanitization process, Hertz also revealed it will be looking to navigate through its current financial challenges triggered by the coronavirus pandemic with a new president and chief executive officer. According to a news release distributed on Monday morning, Hertz said its board of directors has named Paul Stone president and chief executive officer, effective immediately. Stone, most recently Hertz’s executive vice president and chief retail operations officer for North America, also has been elected to the Hertz board of directors.… Read More »Hertz names new president and CEO as vehicle cleaning intensifies

Equifax hires former Oracle and FICO executive as chief product officer

ATLANTA –  Equifax created a new high-level executive position and filled the post with an expert who previously roles with Oracle, FICO and Verisk Analytics. According to a news release distributed last week, Equifax named Cecilia Mao to a new global role as the company’s chief product officer. In this newly created position, Equifax said Mao will lead the company’s global product portfolio strategy and directly lead the execution and growth of Equifax’s fraud, identity, APIs, digital commerce and collections and recoveries product lines. In addition, the company said Mao will… Read More »Equifax hires former Oracle and FICO executive as chief product officer

Consumer complaints to CFPB hit record volume during pandemic

WASHINGTON, D.C. –  Consumer Financial Protection Bureau director Kathleen Kraninger had a busy public agenda last week, sharing remarks at National Association of Realtors 2020 legislative meetings as well as the public meeting of the Financial Literacy and Education Commission, along with a gathering of the Financial Stability Oversight Council. During each of her appearances, Kraninger referenced the record volume of consumer complaints the bureau has recently received as well as what federal plans are in motion to help individuals and businesses impacted financially by the coronavirus pandemic. “There is no… Read More »Consumer complaints to CFPB hit record volume during pandemic

DOWC enhances 360Shield solutions new antimicrobial products

RINGWOOD, N.J. –  For the second time this month, Dealer Owned Warranty Co. (DOWC) enhanced its menu of F&I products. Coming on the heels of introducing NitroShield, a complete tire and wheel protection product, DOWC on Friday rolled out new 360Shield protection solutions enhanced with new antimicrobial products, providing improved vehicle protection. The company highlighted the 360Shield antimicrobial protection treatment includes interior cleaning and protection processes for interior surfaces like the dashboard and seats, using an antimicrobial solution formulated to disinfect and prevent against mold, mildew, bacteria and other microbes like the… Read More »DOWC enhances 360Shield solutions new antimicrobial products

New Outsell packages use AI for personalized customer engagement

MINNEAPOLIS –  Outsell founder and chief executive officer Mike Wethington says that as markets begin to reopen, customers will seek special offers and online options. “Dealerships who are adept at engaging their customers with relevant AI-driven messages will have an edge in capturing the business that’s still out there, along with the pent up demand,” Wethington said in a news release. Outsell, which offers a virtual customer engagement platform for the automotive industry, has launched new packages that use artificial intelligence and automation to help increase auto dealers’ sales and service… Read More »New Outsell packages use AI for personalized customer engagement

Spiffy partners with Turo to provide COVID-19 disinfectant services in car-sharing

Monday, May. 18, 2020, 10:01 AM RESEARCH TRIANGLE PARK, N.C. –  With restrictions easing and markets opening back up in many states, some consumers may begin utilizing shared mobility services, including car-sharing during travel. Still, it would be natural for users of such platforms to be concerned about vehicle cleanliness and safety against COVID-19. That’s where a partnership between Spiffy and Turo announced Monday comes into play. Spiffy has partnered with Turo to offer vehicle disinfection services to hosts and users of the peer-to-peer car-sharing marketplace. Amid the COVID-19 pandemic, Spiffy… Read More »Spiffy partners with Turo to provide COVID-19 disinfectant services in car-sharing

COMMENTARY: The chickens have come home to roost

Finally, we are seeing some action on restarting the economy! The various levels of government are taking a very cautious approach, as they should, in allowing more businesses to open, albeit on a restricted basis and with significant protocols in place to ensure the safety of customers and employees alike. I’m firmly in the corner that it is time to loosen the constraints and get people back to work as long as it’s in a controlled and secure manner. I think it is safe to say that the vast majority… Read More »COMMENTARY: The chickens have come home to roost