Ryder System has launched a new used-vehicle sales website with an expanded inventory of used vehicles, improved search tools, and new features that the company says can help customers locate the best pre-owned vehicle near their business to meet their needs.
The site, at ryder.com/used-trucks, invites customers to shop the company’s inventory “by truck type”: semi-trucks, trucks, trailers and vans and cars.
Ryder— a supply chain, dedicated transportation and commercial fleet management company — launched the used-vehicle sales website that includes an expanded inventory of vehicles through an additional 156 current Ryder rental and maintenance facilities.
The company, which includes 58 Used Truck Center locations offering more than 9,000 pre-owned tractors, trucks, vans, and trailers for sale, says it is growing its digital retail presence. It is also “bringing available inventory of used vehicles closer to its customers.”
Ryder used vehicles are offered in three categories: Ryder Certified, Ryder DOT Verified, and Ryder As-is for commercial vehicles, consisting of day cab tractors, sleepers, refrigeration equipment, box trucks, sprinter vans, cargo vans, and trailers.
The new site offers new search functionality and personalization to learn how customers are searching for vehicles. That helps optimize how Ryder displays inventory online and results in an easier site experience, the company said.
Also at the site, customers can chat with a Ryder sales representative and make an appointment to visit a Ryder location. The company says that the website’s new capability of displaying available vehicles to more partner and affiliate sales websites means increased online visibility for its used-vehicle inventory.
Along with its new digital online sales channel, Ryder also implemented several openings and expansions of its used-vehicle sales centers in what it described as “high-priority, centralized markets.”
That means customers can locate a vehicle online and finalize the purchase transaction at a Ryder used-vehicle sales center, where they can see and touch their future vehicle.
The new Ryder used-vehicle sales centers opened to customers earlier this year and are located in Doraville, Ga.; Kansas City, Mo.; Phoenix; and Fort Worth, Texas. Also by the end of this year, the company plans to open new locations in Orlando,Fla., and Cincinnati.
Ryder, which offers a network of used vehicles for sale with 58 Used Truck Center locations in North America, offers more than 9,000 pre-owned tractors, trucks, vans, and trailers for sale. The company has opened seven new Ryder Used Truck Center locations in 2020, with plans to open two more before the end of the year.
“As Ryder strategically places new sales channels in the market and expands existing retail locations, it becomes more convenient for customers to find reliable used vehicles close to their business,” Ryder said in a news release.
“We developed the new website based on customer input to have increased buying channels through the combination of digital and physical locations,” said Eugene Tangney, Ryder vice president of global vehicle sales.
Tangney continued, “We’ve learned a lot from our customers as we all try to navigate through the COVID-19 pandemic and recognized the importance of structuring our online and physical business to offer safe and convenient sales of used vehicles. As more and more customers start their used-vehicle purchase journey online, it was critical that we enhance our ryder.com/used-trucks website with a new search functionality and innovative features to deliver the best online experience.”
Tangney also noted, “Ryder’s distinct classes of used trucks make it easy to select the right vehicle for your needs and now we have greater reach through our digital and physical sales channels to support more customers. We are ultimately creating more flexibility, choice, and control necessary for efficient fleet management based on what our customers are telling us they want and need.”
Ryder provided Used Truck Center location details:
Doraville – A new location as a result of increasing demand in the Georgia metro area
6594 Button Gwinnett Dr., Doraville, Ga. 30340
Virtual tour: https://campaigns.ryder.com/LP=2356
Kansas City – A new facility with increased vehicle capacity (moved from Kansas City, KS Ryder UTC)
3555 Manchester Trafficway St., Kansas City, Mo. 64129
Virtual tour: https://campaigns.ryder.com/LP=2353
Phoenix – Expanded site located next to Ryder truck rental and maintenance facility
5502 W. Latham St., Phoenix, AZ 85043
Virtual tour: https://campaigns.ryder.com/LP=2354
Ft. Worth, Texas – Expanded location due to increasing demand in the Dallas/Ft. Worth region
951 Terminal Rd., Fort Worth, TX 76106
Virtual tour: https://campaigns.ryder.com/LP=2355