Wednesday, Aug. 19, 2020, 12:55 PM
Your children likely are completing their schoolwork online nowadays because of the coronavirus pandemic.
And the National Automotive Finance Association wants to make sure underwriting and collections professionals maintain their compliance knowledge in much the same way.
The NAF Association is pushing its compliance training for dealerships and finance companies online. The training that Hudson Cook partners Patty Covington and Eric Johnson previously presented through in-person classroom settings now is available digitally to benefit personnel who specialize in customer service, sales, collections or underwriting.
“COVID has rocked the world — literally — and has certainly required an adjustment from everyone, including the auto industry,” Covington said. “I’ve been blessed to be able to continue providing compliance legal advice from home, barking dogs and all. The pandemic has pushed the industry to innovate, realizing in weeks, years of technological advancement. Companies that were ahead of the curve on compliance definitely had an advantage. They could quickly determine what sale and/or financing models, payment accommodations, etc. could work and still be compliant.”
When courses are completed, NAF Association gives certificates that can be used in part to reinforce proof to regulators and other agencies about the robust level of compliance the dealership or finance company has.
“Compliance still matters, and we may see an even greater resurgence of scrutiny in 2021 if a new administration is sworn in,” Covington continued. “So, minding our compliance Ps and Qs still matters, even in a pandemic. The NAF Association’s programs on compliance are top notch — the content is rich and the practically on how it interrelates with the business just can’t be beat.”
To start a free trial or register staff, send a message to Diane Merino at email@example.com or call (717) 676-1533.