Thursday, Oct. 01, 2020, 01:40 PM
In 2017, Carvana debuted its “New Way To Buy A Car” in Detroit.
At that time, “We were proud to become a part of a community known for its automotive innovation,” Carvana founder and chief executive officer Ernie Garcia said in a news release.
On Thursday, Carvana launched its newest car vending machine in Detroit. The brick and glass structure features a 27-vehicle capacity and stands eight stories tall.
Garcia said the 2017 debut “was a big moment for us — at the time we didn’t know how big.”
Three years later, he said, “We’re continuing to contribute innovations to the Motor City with our signature car vending machine.”
Carvana customers can shop an inventory of more than 15,000 vehicles. They can finance, purchase, trade in and schedule as-soon-as-next-day pickup at the new Detroit car vending machine. Area customers can also choose touchless home delivery.
Customers can set appointments by selecting a day and time, and at that time they will be the only customer inside the vending machine. A customer advocate will greet them, and they receive a commemorative, oversized Carvana coin to activate the automated vending process. Car buyers can then see their vehicle descending through the structure from the all-glass tower.
The newest car vending machine is the first for Carvana in Michigan and the 26th in the United States. Additional car vending machines are located in Kentucky, Tennessee, Texas, Florida and Maryland.
Carvana says it has also upgraded the concept of the traditional test drive. To ensure the vehicle fits their needs and lifestyle, car buyers can live with the car for a full week through Carvana’s seven-day return policy.