ST. GEORGE, Utah –
TCN is looking to give firms equipment they need to stay operational as many of their employees work from home or other remote locations.
The provider of cloud contact center technology for enterprises, contact centers and collection agencies worldwide, recently announced the company is offering complimentary outbound communication tools to all current customers and non-customers. In light of the coronavirus pandemic, TCN said it is equipping companies with the communication tools necessary to connect, update, alert and engage with employees and customers around the globe.
“Leveraging the power of the TCN cloud system, at-home agents can be easily and securely set up via a web browser with no hassle or contract,” TCN co-founder and chief executive officer Terrel Bird said in a news release.
“During these trying times, TCN remains steadfast and committed to empowering companies with advanced, cloud-based, omnichannel contact center tools that will keep employers, employees and customers connected and engaged while working from home,” Bird continued.
Available now, all existing customers and non-customers will have unrestricted access to the below TCN features and services:
— Free immediate setup (for at-home use)
— Free IVR setup
— Free voice recordings
— Free outbound notifications to employees via TCN Notify (email, SMS, voice)
TCN Notify can enable customers to connect with anyone, anywhere, anytime through TCN’s comprehensive, cloud-based contact center platform. With no hardware or software purchases necessary, TCN Notify can offer a range of easy-to-use features for companies to stay in touch with their employees and/or customers via SMS text, email, or voice call with built-in real-time reporting.
To take advantage of this offer or to learn more, call TCN directly at (866) 745-1900 or visit TCN’s Alternative Solutions for Working From Home COVID-19 website available here.