CFPB names deputy director among 4 personnel moves


The Consumer Financial Protection Bureau made a series of personnel moves last week, including the creation of a new division.

Most notably, director Kathleen Kraninger announced that Thomas Pahl will serve as the deputy director of the bureau. Pahl has served as policy associate director for research, markets, and regulations since April 2018. Previously, Pahl was the acting director of the bureau of consumer protection at the Federal Trade Commission.

“Tom is a committed public servant who has dedicated his career to protecting consumers in the financial marketplace. His wealth of experience on consumer protection issues will enable him to provide valuable insights on achieving our mission and preventing consumer harm,” Kraninger said in a news release. “I look forward to his continued contributions and leadership.”

From 2013 through 2016, Pahl served as managing counsel for the office of regulations at the CFPB. He has also held previous roles at the FTC focused on enforcement, rulemaking and policy on financial services matters, including assistant director of the division of financial practices.

Kraninger also announced the leadership for the newly created Consumer Education and External Affairs (CEEA) Division. The regulator explained CEEA will focus on a more coordinated and bureau-wide approach to engagement and communication with consumers, policymakers, academics and other stakeholders.

Chosen to be a part of the CEEA are:

—Delicia Reynolds Hand will serve as deputy associate director for the Consumer Education and External Affairs Division. Hand joined the bureau in 2012 and has more than 20 years of experience, having worked in consumer advocacy, community and economic development and on Capitol Hill.

—Desmond Brown will serve as the assistant director for the office of consumer education. Brown has more than two decades of experience working with national and local organizations to increase financial well-being and economic opportunities for consumers. He first joined the bureau as a program specialist for the office of financial empowerment in 2012.

—Matt Cameron will serve as assistant director for the office of stakeholder management. Cameron has served at the bureau since 2012, most recently as the staff director for the advisory board and councils office. He has more than a decade in public service having worked prior in the United States Congress.

In addition to the offices of consumer education and stakeholder management, the division will include the newly formed office of public affairs, which will be led by Marisol Garibay, and the office of consumer response, which will be led by Christopher Johnson.

The CEEA division will be led by policy associate director Andrew Duke.

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