PODCAST: Product refunds in the digital era
Friday, Apr. 29, 2022, 04:06 PM There’s another part of the digital world of financial services within automotive that might not get the attention of pre-approvals and the path toward delivery, but not completing it correctly can land finance companies in trouble. It’s refunding warranties and other F&I products when the vehicle is repossessed or is deemed to be a total loss following a crash or other catastrophic event. Robert Christini of Dealertrack and Cox Automotive, along with Anne Holtzman and Peter Krall of Allied Solutions, tackled the challenging topic… Read More »PODCAST: Product refunds in the digital era